Alibaba Qwen

Jiang Guanjun, AI algorithm lead at Alibaba's Qwen unit, argues that Personal Agents have moved into product competition but remain unreliable in practice, with a wide gap between near-100% theoretical capability and real delivery. He positions user-need understanding as Qwen's core differentiator, while acknowledging unresolved issues around service prioritization and user-interest conflicts arising from Alibaba's commerce ecosystem.