Global e-commerce platform providing storefront and retail infrastructure, with catalog integration into ChatGPT.
OpenAI launched a beta of ChatGPT Businesses, letting companies claim their merchant profiles, connect product data feeds, view aggregated interaction analytics, and build Business Agents. Firms can also buy sponsored placements for their agents and use them as landing targets for ChatGPT ads, initially for US e-commerce and online service businesses.
OpenAI is launching a beta feature called "Businesses in ChatGPT" that lets merchants register and manage business profiles, upload product feeds with pricing and availability, and track mentions and click-throughs inside the chatbot. Eligible US e-commerce and online service providers can also build "Business Agents" that answer customer questions, assist with product comparisons, and serve as targets for ChatGPT ads. The move directly challenges Google My Business and turns ChatGPT's 1.2 billion weekly users into a commercial traffic gateway.