Commerce Partner Playbook

OpenAI launched a Wallet feature in ChatGPT that lets its agents, called dots, help users decide what to buy and complete the purchase on their behalf. The option is initially limited to U.S. ChatGPT Pro subscribers aged 18+ with a U.S.-issued Visa, Mastercard, or American Express. Users review items, totals, and the payment card before checkout and approve via Face ID or fingerprint, creating a transaction record. OpenAI also published a Commerce Partner Playbook to help retailers support agentic commerce.