Toolsslug: google-duplex

Google Duplex

Google's 2018 AI phone-calling system, an early benchmark for voice agents.

Curated Intelligence

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The DecoderT2·Agents
72 pts
Meta's Muse Places Calls to Businesses but Many Hang Up on AI

Meta's AI agent Muse now lets paying US subscribers delegate phone calls to cable companies, the DMV, and restaurants, with over 10 million users. The feature, tested in September, turns what Google Duplex demoed in 2018 into a standard capability of always-on AI agents. However, many businesses hang up as soon as they detect an AI caller, forcing Meta to adapt, while increasingly realistic synthetic voices make detection harder.