The Verge AI · 10/22/2026, 03:30:00
Walmart Opens Platform to AI Shopping Agents
Walmart will allow third-party AI agents to shop on its platform next month, extending access to Sam's Club. The retailer has established strict protocols requiring agents to adhere to user intent, prohibit payment method changes, and limit data access, while retaining user approval rights and spending caps. This move contrasts sharply with Amazon's blocking of external AI agents, signaling a major infrastructure shift toward Agentic Commerce.
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While Amazon shuts out AI agents, Walmart is letting them in.
Photo by David Paul Morris / Bloomberg via Getty Images
Walmart will soon let AI agents shop on its website for you. Next month, the retail giant will allow you to connect your own AI agent to the site, with systems in place to let you approve and review purchases and set spending limits.
The embrace of AI agents stands in stark contrast to Amazon, which blocked Perplexity’s shopping agent and Meta’s Muse AI assistant. But Walmart is opening its doors to AI shoppers — as long as they follow the retailer’s rules. It has outlined a set of terms for agents, saying that “agents must not take actions beyond what the shopper intends” and cannot change a customer’s payment method. Agents also can only access information needed to complete their task. Walmart says it will block agents that don’t follow these terms.
Your AI agent will get its own profile within your Walmart account. Image: Walmart
Agents will connect to new “Agent Profiles” within Walmart. By default, Walmart will require approval for all AI agent purchases, but you can also let it shop within a certain budget, such as up to $100. You’ll also be able to review your agent’s purchases separately from your own in Agent Profiles, as well as turn off the agent at any time.
The retailer has built an “Agent Gateway” that connects AI agents through the Model Context Protocol, an open standard that allows AI agents to plug into different services on the web. Walmart says this not only enables AI agents to shop without running into hiccups that they might encounter when navigating a browser, but also prevents them from accessing your shopping history and personal information.
“For example, if a customer tends to buy sourdough bread or a particular brand of milk, Walmart will help the agent find those usual items for the customer without sharing the customer’s broader shopping history with the agent,” Walmart says. The company will let users shop with AI agents on Sam’s Club as well.
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